August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
Everyone knows what customer service is and we've all been on the end of both good and bad customer service. The bad ones we remember, the good ones we take for granted.
One of the top reasons a customer flips and go...