A security incident forced us to restore from a backup taken on 28 August. Orders and payments made in roughly the 24 hours before the restore may not appear in your account yet. We are recovering them.
Contact support if an order or payment of yours is missing.
As a precaution, you will be asked to choose a new password the next time you sign in.
How can I get a refund from a service that is not given to me? I placed an order about a month ago, and at the beginning the service was working, but it went down after 1 week, and the user does not answer to me since...