August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
So many times I have had clients call, email, smoke signal, or send carrier pigeons to get a hold of me and voice their concerns about their rankings dropping suddenly. I always have to tell them not to worry because we...