Today I was going over this forum regarding tips and tricks so I thought to share my little experience as well regarding happy and regular buyers.
I think it depends upon how you treat your buyer . I got many returning buyers some of them just blindly trust me and some of them even pay me 10-15 days early and want there job after 15 days . So here is what I do may be you will find these few tips helpful
First of all always check buyer history . When I get order I always check buyer history where they buy from and if they are selling as well and all also there rating . After getting a little background check on buyer you start giving him service other than he is already buying from someone else. Tell them about your service don't give him straight comparison with any other seller . Just you have to keep in mind what he has purchased previously and how can I interest him in my service more .
Always give him more than what he is already buying .
Now show him your work portfolio and also gain his interest by showing some of your other services related to that so that buyer will understand that you are not a newbie you are experienced in what you are selling .
Then suppose if buyer is buying a seo service from you when He order other than just giving him your service also give him few tips so he can understand little more about seo . ( Trust me if buyer gets little information and tips from you he will automatically get emotionally linked with you and will surely come back ) I have been practising this for 9 months and I always give good tips to my buyers and they love me for that and always return to me even some of them ask me about other sellers as well because of this trust .
Always be friendly with him all people like to be treated politely and nicely . I am not saying go unprofessional with them but as you can see all leaders and all professionals also have a very good communication skills so this is the key point for trust gaining.
After delivery keep a check on delivered service and remain in contact with him through pm and keep him updated about results and next updates sometimes they wont reply but always do this .
Always show them your buyer reviews ( Example : I created a thread here on advertisement after delivery I always ask my buyer to visit this thread and share there experience . I know He has already completed the order but the review here on thread is like the best portfolio of your work trust me ) when I show my thread to my new buyers they just blindly trust me and purchase my service after that they always contact me . You guys can checkout my thread regarding youtube services as a reference which I made you will see buyer reviews as well . Its like my portfolio .
After the delivery always give some compliments about his work ( Example : If he ordered for website then say I really loved your website , If its a video then say I really like your effort on your video ) This will for sure get your buyer stick to you forever as he will see your sincerity toward his project
These are the few of my practices which I found very effective in returning buyers .I hope you will also practice this and will get good results and returning buyers
I would love to see your participation and your suggestions on this tutorial