A security incident forced us to restore from a backup taken on 28 August. Orders and payments made in roughly the 24 hours before the restore may not appear in your account yet. We are recovering them.
Contact support if an order or payment of yours is missing.
As a precaution, you will be asked to choose a new password the next time you sign in.
Hello! An order of mine has been completed and cleared successfully, but the funds do not appear to be available and nor they are in my balance. Is there anything I can do? Thank you in advance ^^
