August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
Firstly your approach to the customer matters
Secondly how you present your work like work or business you e.g packing politeness etc
Thirdly how well and easy you make the price affordable for your customers to buy
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