August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
If you have a physical product then you're likely trying to sell it online. Are you trying to sell it from a store front or is that step nothing you're interested in at this point in time? Selling from a physical store...