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I got $50 Tip. But in revenue options it is showing only $20 in pending clearning.



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I got $50 Tip. But in revenue options it is showing only $20 in pending clearning.

I got $50 Tip. But in revenue options it is showing only $20 in pending clearing. Please help me what is the problem and what should i do?

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LegitPBN
May you have custom order. Kindly check all your notifications very well. Just click on the bell icon to check may be you have custom order.



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MalikArslan456
Thanks for your response
But I didn't had custom order
It was an order on my gig/service
Buyer give me $50. But in revenue it is only showing 20
Just like I got $25
Please guide me



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LegitPBN
What is the exact price of the service? The price the buyer suppose to pay you....



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MalikArslan456
I am selling 1 logo for just $1

Buyer buys ×5 of total $5



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LegitPBN
You don't have problem since you will get the exact money out of the pending clearing.... Go on with your job. But if you are concerned with the money in the total revenue, you will need to properly check all your notifications to be assured that you don't have pending custom order. If you are still confused.... You will need to contact supporting staff for proper clarification.



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MalikArslan456
Ok Thank you so much you are great



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Beverly
I checked your issue and confirmed that your buyer paid $25 x 2 = $50 though our system is only showing net $20 (which is $25 - 20% Marketplace commission).

Please contact support to ask about order 5643054, tip, as to why you haven't received the correct amount.



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MalikArslan456
Sorry,
But i don't know how to contact support
Can you please tell me how i can contact support service
Thanks



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MalikArslan456
Hi,
How to contact support???



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nerv
You can opern support ticket on here: https://ionicware.zendesk.com/hc/en-us/requests/new



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MalikArslan456
Thank you so much
You helps me alot



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cmoneyspinner
All the answers were fantastic! I just wanted to say Congrats on a $50 tip! Hope you enjoy continued success.



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MalikArslan456
Thank you so much



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