Is the response time attributed to order completion time?
My response time was at 20hours-1day for several months. Now lately it has gone up to 4 days. I had quite a shock as i saw this. I honestly respond to messages and order messages within minutes as i get an email and log in immediately. Thus i am thinking that probably it is attributed to completion time, because lately i had to ask for some deadline extensions and since i get batch articles it takes several days to deliver orders. Any help?
August 20, 2016, 9:03 am