A security incident forced us to restore from a backup taken on 28 August. Orders and payments made in roughly the 24 hours before the restore may not appear in your account yet. We are recovering them.
Contact support if an order or payment of yours is missing.
As a precaution, you will be asked to choose a new password the next time you sign in.
I suspect our website has been penalized by Google. Need to find out why the website is not ranking for specific keywords (not all but some). If I choose a region where I am located I can't see the website in search results. All local providers are there, global ones too, then some theory articles and even some nonsense stuff like google books. But our website is not there. We need to find out why and fix it.
You need to undertand how Google works and how websites are being ranked. You have to have some experience in fixing Google listing issues.
