I have rejected an order but my balance is showing $0. Why?

arif39 Level 1

July 25, 2013, 11:28 am

Write the reason you're deleting this FAQ

I have rejected an order. The order was of $10 . But my balance is showing $0. can any body tell me why ?

Comments

Please login or sign up to leave a comment

Join

nirmaa

Have you rejected as seller or buyer? what was your starting balance?

13 years ago

Are you sure you want to delete this post?

fivercraze

yes that money will not be shown in balance and you have to ask support to put that back into balance of yours and they wil do it instantly...
Thanks

13 years ago

Are you sure you want to delete this post?

If you rejected an order, the order is simply in a rejected status. Meaning that you didn't approve of the sellers service and/or work and the seller will have to resubmit their work for you. You do not get a refund of the service amount for rejected orders. Now, if you cancel an order the balance will be moved to your SEOclerks balance which can not be withdrawn, only your earnings balances (sales of services, or affiliate sales) are withdraw-able. If you need to move this balance into your earnings balance you'll need to create a support ticket and inform the support tech of the ORDER ID # and that you want the balance to be in your earnings balance and not your SEOclerk balance.

10 years ago

Are you sure you want to delete this post?