seonani
Level 1
A security incident forced us to restore from a backup taken on 28 August. Orders and payments made in roughly the 24 hours before the restore may not appear in your account yet. We are recovering them.
Contact support if an order or payment of yours is missing.
As a precaution, you will be asked to choose a new password the next time you sign in.
Takfarivas
Both sides agree to drop the order. Payment is returned to the buyer's balance.
2:Force Cancel Order
Close the order, refund the buyer (has a negative effect on your rating).
the third option is used only if 1 and 2 does'nt fit your need. Just go to the Got Problems link down right the text box, there you can reject the order by using one of the following option : 1:You and Buyer Agree to Cancel Both sides agree to drop the order. Payment is returned to the buyer's balance. 2:Force Cancel Order Close the order, refund the buyer (has a negative effect on your rating). the third option is used only if 1 and 2 does'nt fit your need.
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