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Is it monitored which jobs were not completed on time? I had few jobs, which I couldn't deliver on time because:
1. Client didn't respond on time and I didn't get all details I needed to complete the job
2. Client requested for very exotic procedures, for which I had to put some extra days of work in them
3. Job needed extra information from client in the middle of work and client didn't respond
My questions are:
What if client doesn't give me all the details and than cancels the job when it wasn't delivered on time?
If my work isn't delivered on time, than that job doesn't count for reaching higher level?
I hope this question helps someone else as well.
Choose Maximum Date Of Completion Correctly
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In the description put exactly what you need to complete the job. If that doesn't work move the completion time up 3 or 4 days.
increase your completion time
you can request to the buyer that you need extra time or you can increase your max completion time
I always set my maximum completion time WAY higher than I know I will actually deliver it at. That way, you have time to make up for anything that might go wrong. I like about a 7-10 margin for error just to be on the safe side.
increase your delivery time