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I have an active sale but when I go to manage sales, the order ins't showing, what I must do?
This is because the client did not send details(not respond to your instructions)!
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Yes, may be the buyer not responded to your instructions. Contact and tell him to respond to your instructions to make the order active.
I think the buyer did not send you the requirements which you mentioned
in your gig.So contact with the buyer.
Below could be possible reasons:
1> May be the buyer did not send you the requirement to be work on, which you asked in your instructions.
2> otherwise you can contact to Admin to solve the problem.
ask buyer to post instructions after it will show on your manage sales