why my user level is going down ?

Because
(1) If You Does not Answer Seller Question.
(2) Cancel Order.
(3) Order not complete in Given Time.
(4) No one Positive Comments ( 0% Positive Comments)
or miss behave with buyers


and must Visit :- https://www.seoclerks.com/userlevels/

The requirements for user level 2 is:

Requirements
SBA Completed/Purchased/Affiliated 10 orders on time
SBA Have no infractions (follow the rules)
SBA Your email must be verified
SBA You must associate a phone number with your account (only users who joined after May 1st, 2016)
SBA Login often (once per 14 days)
SBA Account is at least 7 days old
SBA First completed sale/purchase/affiliate sale is at least 30 days old
SB Have a 90% rating or higher
S Completed one payment withdrawal that is 20 days old
S 72 hour or less response time


S = Seller
B = Buyer
A = Affiliate

thanks for the answer..

Complete all order with positive feedback and up your level...

go and check all the factor at https://www.seoclerks.com/userlevels/
if you are Passing through all then must wait for few hours and Contact Staff.

You need also 20 answers on FAQ to get lvl 2

If you Need to Now More About User Level then please Visit this link and this is really very helpful..

https://www.seoclerks.com/userlevels/

please visit

https://www.seoclerks.com/userlevels/

Just check out https://www.seoclerks.com/userlevels/

I also had the same problem. I ever did cancel the order, but at the request of the buyer, and I chose the option "both parties agreed to cancel order". However, my level is still going down.

just goto user level's page and you will know the requirements of levels!
if you have problem, then contact support...!

The reason would be you have not replied well on the answers you have given check this link
https://www.seoclerks.com/userlevels/

It does not matter if you have a lot of completed orders if you did not reply to FAQ questions

You can read everything you'll need to know regarding user Levels and the clearance time here:
https://www.seoclerks.com/userlevels/

visit here https://www.seoclerks.com/userlevels/ or contact admin and tell him details