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I posted a gig and received an order 15 dollars and only 6 dollars are visible in my account. Why did the 15 dollars go? And how can I get them?
Did you offer a refund percentage for your product?
If YES,check your order page if the client request for refund.
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Just like lcc2019 mentioned, check the order page thoroughly and see if the client asked for a part of their money back.