SEOClerks

When i create a service so it is not publishing. Can any body help?



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When i create a service so it is not publishing. Can any body help?

Hey i m new here, i did create my service and when i click on submit button so nothing happend. can any body help please

Thanks

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sahupurna

I didn't concern with this type of issue on seoclerk before. You must have to raise your issue to customer support on
https://ionicware.zendesk.com/hc/en-us/requests/new

Update here after getting your issue resolved.




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TommyCarey

Hey there,

Have you tried to re-submit it for approval?
Sometimes your service might get looked over because there are loads of new services being submitted each day. You can either re-submit it for approval or create a new one and delete the draft one. Contacting support about this might be your best route, but it seems that a few people are having this problem, so it might be a bug that is getting worked on as you're reading this.

Do you have any infractions?
A lot of times when someone runs into a problem here it is because their profile has a temporary restriction placed on it. This could happen from trying to take advantage of certain systems, sending too many unsolicited PMs to people, and various other things. I would check to see your profile standing and if there aren't any infractions then you're likely experiencing a bug that will get fixed soon.

Do you have a good internet connection?
Sometimes a service will start to be made and an internet connection might fail. When you finish typing everything in the description box and enter in all of your add-ons, you might not have a connection when you hit submit, and this will keep your service in draft mode. This is because you had a connection when you started writing out the product description but didn't have a connection when submitting it. The system thinks you simply left the service as is and didn't submit it, which is why I tell people to resubmit the service and see what happens.

Troubleshoot before contacting support
The support team here is already inundated with support tickets after switching to the new theme of this websites. You don't want to add more work onto their already busy schedule when you could have fixed this yourself. Figure out why you're stuck in draft mode, try to fix it yourself, and if all else fails you can submit a support ticket and give them an idea of what you're going through. They will be extremely grateful when you tell them all the steps you took to troubleshoot your problem, because it will speed up their entire process, and you will likely get your problem handled much quicker since they can carry on where you left off When i create a service so it is not publishing. Can any body help?


I hope that helps When i create a service so it is not publishing. Can any body help?

- Tommy




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