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When i try to create new service i get a message to say "you cant create more than 5 services" but i already have more than 5 service. So what does that mean?
I might be wrong but I believe it's due to your most recent infraction and due to the fact that you've been downgraded to user level 1. In case you really need to create new services I would suggest to contact the support about this. Perhaps they can help you to switch one of your old services for a new one or something like that. I doubt you will be able to create new services as long as you have your infraction and as long as you're still a level 1 user though.
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Yes I also think it's because of your infraction, since it's telling you you can't create more than 5 services then I believe it's nothing you can do in this matter, simply try to follow rules. And the reason why you've more than 5 services it's because your account level downgraded from level 3 to level 1 . If you have any more question we'll try to help you much as we can, if you want to know the exact answer and going into details i'd suggest to contact with support team. Good luck.