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What if your customers need help when you are a reseller?



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What if your customers need help when you are a reseller?

If you buy a reseller package from your hosting company and then resell to your own customers, how will you handle customer complaints if they have a technical issue with the hosting? Does your host company handle these issues?

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MikeQ

You have to handle your customer issues as you ought to do this..so you should have good technical skills as well.




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postcd

In reseller hosting, they usually help you on online chat. Most of the answers you can find instantly using Google.




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