Service restored - some recent orders are being recovered

A security incident forced us to restore from a backup taken on 28 August. Orders and payments made in roughly the 24 hours before the restore may not appear in your account yet. We are recovering them.

Contact support if an order or payment of yours is missing.

As a precaution, you will be asked to choose a new password the next time you sign in.

Hello

daniel1990 Level 1

March 4, 2014, 6:14 pm

Write the reason you're deleting this FAQ

Hello

when im order it tellin me :
This account is no longer allowed to order services from sellers. Please contact support if you feel this is an error.

who can help me ?

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daniel1990

no one want to help me?

13 years ago

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mqss

when im order it tellin me :
This account is no longer allowed to order services from sellers. Please contact support if you feel this is an error.

who can help me ?

Get in touch

Support: helpdesk.ionicware.com
Email: [email protected]

13 years ago

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daniel1990

help me please

13 years ago

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mqss

I'm a regular user like you here, it's not in my powers to do anything

13 years ago

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hitmeasap

As it says within the message itself. "Contact the support". The support is the only ones who's able to help you sort things out. Visitors, buyers and sellers on SEOClerks can't help you with this. Contact the support here. Create a new ticket and ask them what's causing this. Someone from the Staff will reply and answer your questions shortly.

Cheers,
hitmeasap

13 years ago

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daniel1990

who can help me to fix my problem ?

13 years ago

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hitmeasap

Like I said earlier, within our conversation.

If this is what the support told you:

Hi,

Thanks for contacting us and sorry for the inconvenience. Your fraud score is 97.51% chance of fraud by our system algorithm and you were automatically flagged. Because of this, we are unable to process your order. If you were using a proxy or other method to disguise your IP address, we suggest removing the proxy IP and trying again.

Your order has been refunded back to the original payment source.

Then, there's nothing we can do. You have to try doing the steps the support suggested. If you do and it still doesn't work you'll have to contact the support. No one but the staff of SEOClerks can help you with this. You've been "flagged" with a huge fraud score, which means that you'll never be able to "fix your problem" by doing other things but what the Staff suggested.

Regards,
hitmeasap

13 years ago

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