August 28-29 incident:
Some orders and payments from around 28 August are still being restored — read the incident report, or contact support if something of yours is missing. You will be asked to choose a new password at your next sign-in.
Please be sure to specify your username of choice and two alternates (in case your chosen username is taken).
Your ticket will be responded to in a timely manner.
Thanks.You may ask for help with username change at our support desk.
Please visit: [url=http://helpdesk.ionicware.com/index.php?/Tickets/Submit]helpdesk.ionicware.com [/URL]
Please be sure to specify your username of choice and two alternates (in case your chosen username is taken).
Your ticket will be responded to in a timely manner.
Thanks.
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