A security incident forced us to restore from a backup taken on 28 August. Orders and payments made in roughly the 24 hours before the restore may not appear in your account yet. We are recovering them.
Contact support if an order or payment of yours is missing.
As a precaution, you will be asked to choose a new password the next time you sign in.
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When you come across someone who seems determined to cause trouble, do you offer a warning first or suspension or just go right for the ban? How about spammers? Is it best to suspend or ban right away?
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Beverly
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