Best way to get repeat or regular buyers

hotcontent Level 1

June 6, 2016, 6:44 am

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Hello all i am working here from last 3 years and I have around 900 positive reviews from large amounts of regular buyers.

How do you get regular buyers ?

First thing is reply and communication. When you get an order try to respond to your buyer as soon as possible such as "Thanks for this order will deliver your work soon".
In between the work, communicate with the buyers updating them on your progress.
At the time of delivery provide a "BONUS". It could be any thing related to services or extras like some ""Tutorial or top-10 social bookmarking submission".
When the buyer gets his delivered work with a bonus, the next time they need the same service, they will seek you out.
Most important thing is "Behave politely with buyers"

Hope it helps or if you have other suggestion do let me know ?

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robertman11

robertman11

Quality work/services with great communication is the key. Just do what you said you would do and do it well. If something goes wrong, fix it for the buyer.

11 years ago

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hitmeasap

hitmeasap

Hello,
This is a good list of things you can do. I've written an FAQ where I've shared my methods go gain recurring customers.

You can find it here: Repeat Customers And How To Get Them.
Also, by doing what you've stated in your first point that will also help you to decrease response time and increase credibility. Which is something every seller on SEOClerks should be aiming for. Good job and thanks for the share.

Best Regards,
hitmeasap

11 years ago

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ajlancer

ajlancer

Excellent tips by hotcontent. I also working here from the beginning of SEOclerks and overall my freelance career now going on over 7 years. And many of my client are repeat. And some are working with me last 4 years.

And most important point is respond to buyer just after purchase and you can just tell him thanks for deal with me. And buyer will fell more confidence. And quickly check all service requirements which need to start order and if you see any lack of information just inform him in order section or by PM. Do not try to deliver order after deadline. Always try to deliver order before deadline. If you suffer any problem by handling of the order, inform to buyer what situation now going on. And even after deliver your order keep continue good communication.

Thanks by ajlancer

11 years ago

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EliteWriter

EliteWriter

Having a good relationship with buyers is very important. Most of your sales will eventually come from buyers who order on a regular basis. This is what happens to me at least. I agree that buyers need to be treated respectfully, and they deserve to get a great service throughout - that is, a service that possibly exceeds their expectations. You should make sure to keep in touch with them, and understand what they want. Delivering an order on time is critical. Status updates and messages are also important if you need to inform them of something important, such as when you will be away for a stretch of time.

11 years ago

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danigo

danigo

Having good communication,trying to delivery it asap,and must polite with our customer,i thought given that, it should get back our customer

10 years ago

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