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People are subjective NOT logical



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People are subjective NOT logical

I was watching this TV show last night (Adam Ruins Everything), and they made a point that humans don't give a second thought about pertinent facts. They don't care about them even if they shown to their face. My mind then connected it to promoting your products on social media and relating to people. In customer service, you have to appeal to individuals in the best possible way. Do you think this includes dumbing things down for people? I have noticed people like when you focus on the description of what you are selling, or you go out of your way to be nice to them more than the actual logistics surrounding your product? I also talked to someone in the service industry, and they told me dealing with the public is tough. I assume this is the reason. Do you agree? Do you think people focus on subjective things rather than the facts, especially when it comes to business? How have your experiences been? I have personally seen situations where people went as far as lying because they didn't get their way.

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Corzhens

I think what you are saying is all about bias and prejudice. It is like asking a consumer why he prefers Tide over Ariel or why he likes Burger King better than McDonald's burger. I have to agree that people are mostly and often subjective when it comes to looking at things. Especially with products and product promotions, we are more for the usual brand such that it takes real effort for us to sample a new product. Take the case of hotdogs, Purefoods is our brand and whenever it is not available in the supermarket, what we buy is bacon instead. That also goes with other household products and even cars. Being stubborn is one characteristic of an ordinary consumer so for the marketing people, you have to be extra creative in promoting your product especially if it is a new product in the market.



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SimplyD

I so agree with you. It's hard indeed for people who have already tried and tested products they use.
I am one of them actually. Though, because of the beautiful and convincing words in the advertisement , I would try. But once I have compared it to me former tried and tested product , that it is with lacking things i like , i go back to the former product.
The new product should be superior in quality but should be lower in price for me patronize it always .



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overcast

People are subjective when it suits them. They try to be logical when it suits them. So in short you can see that life is all about "survival of the fittest". And that seems to be the way with the world that is how it works. You can see that not all people can adjust with the changes in the way things work. So life is all about being wrong and then trying to do the things right. It is how the life works. You don't try to connect the dots that easily. You connect what works for you and then build on top of that. So let's not worry about being local and correct all the time.



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augusta

I think it is the way were created, everyone seem to be illogical until something specifically concerns us before we can show logic

For example a seller would want a buyer to be logical about the products he or she has got to offer but let the table turned and the seller becomes a buyer that initial seller turned buyer would exhibit exact traits the former buyer was exhibiting.

Logical thought or action to me are requested mostly by people that want to take advantage.



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galegatling

This is very true and sometimes I am like this too. When people tend to not get interested on something, they will be illogical with it and act like they don't even care. It's subjective yes, but it's just how it goes. Unless people will become interested on something and as what TS stated, unless it is shown in front of their faces, that is when they will start to get interested, and probably offended lol.



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Tronia

I don't think that it's either solely - people aren't solely subjective and they aren't solely logical. People are a mixture of both. I don't believe that nobody cares about the written facts IF they are relevant and presented in a certain way, the consumers do care. But of course, we all have our subjective nature that's just part of being a human. When it comes to marketing you want to play on both, subjective perception and facts. Obviously, you shouldn't be presenting things in an extremely complicated way. Nobody will care enough to try and understand or listen.



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JoeMilford

I think that we can all be guilty of being too subjective at times. I actually think that this is a natural human trait; although some have it worse than others. If anyone has ever had to tell you, "Hey, it's not all about you," then you were guilty of being too subjective. People tend to act on their feelings and opinions more than they rely on facts, and even the facts they have can become twisted based on their expectations, fears, attitudes, and egos. I try to be as logical as possible, but sometimes my personal passions can be in the way of my need to think things through, and I know that can be troublesome. It is important to have the facts and to act on them accordingly. People tend to be prideful, and their own desires, coupled with their egos, can get in the way of seeing the truth. Like I said, we are all probably guilty of this at times, but I try to me objective about things as much as I possibly can.



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kgord

I think people are both subjective and logical. They are logical when it suits them to be and subjective when it doesn't matter that much to them or they are being whimsical. I think that in order to appeal to people we have to notice the complex nature of what make people human and try to appeal to both.



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DarthHazard

That's the problem with the world right now. No matter how much you show someone the facts, the reality is that they will still be illogical and think the total opposite. It's like with presidential campaigns, no matter how much you show someone the facts and figures, they will still say no and vote for the other candidate. And that can be used for promotional and customer service purposes as well I guess. You can, instead of trying to give the facts to the customer, just be charming and nice to your customer.



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PinkTurtle

I do think people get influenced by subjective reasons more than logical ones.That doesn't mean all people are like this, but I do agree that the mayority does this. People tend to call it "instinct" instead of accepting they are plain subjective they just think something beyond explanation is making their calls, that instinct they got inside and moves them, but in reality they are just not logical...



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gamergurl

It's not as simple as that, and it does vary from person to person, time to time and product by product. I know that occasionally I don't have a lot of money available, so purchasing something for less would be the logical thing to do, yet I'm willing to pay a bit more in order to fill my subjective need. However I don't see this really going against what OP is saying, as like I said things differ, so it's not as straightforward as this.



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Henrywrites

yeah, I agree totally that people do not in any way think about what the seller is saying about the price of the goods and all that for the buyer does not really want to hear about that one. What the buyer really want to see is how is the product going to help in getting his needs satisfied. I always use sending new month messages to my clients at the office as a way to appeal to their feelings and ensure I cloud out their feelings and that has worked well for me all these while.



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Joteque

Yes there seems to be a culture created around the existence of popular products and it's rather difficult to break away from since it's being promoted by people on the community side as well as the business side of things. A good promotional campaign and some consistency should present an effective breakthough in a somewhat elite market of customary commodity selling. Of course there is always the inevitable unsuspecting rise in a one of a kind market where some new product steals the stage with such an unquestionable significance. Until then we can get use to the game play and marketing strategies as everything seems to flow in the originality brands direction but never underestimate this calm before the storm of new as it comes rolling along as a force to be reckoned with.



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jpyy

They had a scene making fun of this fact on Ruthless People, an old comedy from the 1980s. Basically, the salesman was "too nice", so to speak, and the owner was worried it was costing them sales. Therefore, comically, he starts selling this super expensive stereo in the most flashy way. However, once he sees the buyer has a pregnant wife, he shows them something else.



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Corzhens

That scene of the pregnant wife showed the salesman’s bias or prejudice on the impression that he sees. I admit that I am sometimes subjective because I usually think about what I see although I know that there is something underneath like that pregnant woman in the house. The salesman realized that the family couldn’t afford an expensive item so maybe he would settle for a cheaper item to sell.



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Judas2018

I think it's ok to simplify a pitch or sales strategy for a certain audience or person. But it must be done in a way where they feel you are trying to help them understand - or accomplish their goal. Not trying to insult or make them feel intellectually inferior to you. It's a delicate balance to walk but it can be done with effort and skill.



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kgord

Yes, I agree. Most people are sensitive to being talked down to, and I think that you need to make sure that the person understands you have a product for them. You need to understand and sell, but not patronize.



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