Whenever I create a new forum I always place a staff section in the forum list. This forum will be hidden away from members and only visible to staff on the forum. I feel that having a staff section/forum is essential to running a smooth forum because then you are able to have discussions with your staff about idea's and problems around the forum and it means that all staff will be involved. It also means that all problems and ideas can be get for future reference and for you to go back to when you feel you need to.
Without a good staff team who interact properly you can run into all kinds of problems when running a forum.