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Write the reason you're deleting this FAQ
I have recently noticed that my Balance that was on 2USD Yesterday now it's on $0.00 and I didn't buy anything and also don't/can't understand why that happenned to me today. Why it could happen that?
Can a Admin please refund my Shopping Balance?
Thank you very much for your kindly attention!
I have not experience such before. So difficult to answer your question.
Go to support team and send a ticket , they will reply soon
However, please check any of following ,
1. Any new buyings
2. Any reversal of orders
Are you sure you want to delete this post?
Support staff have reviewed your question and determined the following:
You had $2 in your account until order #1260129 which was for $4. You paid $2 via PayPal and $2 via balance.
I hope that answers your question.
Thank you very much for your answer and fast response!
I'm now registering at the HelpDesk Ionicware Site and sending a Request/Support Ticket and hope to receive a solution from the Admins soon as possible.