SEOClerks

How do I get my money back?



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How do I get my money back?

Hi there, I am wondering how I get my money back. I bought a service and it was not only late but the seller tried to say he delivered on his job twice, too which I rejected both. It has now been 3 months and it is still in progress, the seller didn't respond to my last message so I would like to know how I get my money back

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karoshio

Hi,

To cancel an order first go to your order URL. Select the "Cancel" tab which is located in the top of the reply text box. From there simply enter a reason for the cancellation and click "Submit", this will start the cancellation process. Once the cancellation process completes either by the Seller accepting or 48 hours passing the money is returned to your SEOClerks account.

If you cannot resolve the issues on site then feel free to send in a helpdesk ticket: http://helpdesk.ionicware.com/index.php?/Tickets/Submit

Regards,
Karoshio




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bijan

You need to contact the support. Have you contact the support yet? What was the respond?  If you can't resolve your issue the the person you are dealing with, support is your only option.

If he didn't deliver the first time why was the order placed again? Just wondering.

I hope that helps.
Bijan




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