How to handle a fraud buyer?

Write the reason you're deleting this FAQ

How to handle a fraud buyer?

I am a new seller, a few days ago a person named setuping asked me for a discount on a service, since I am a new seller, I gave him a 40% discount, but after revising twice, he rejected the work without any good reason. What is the way to know such buyers?


Please login or sign up to leave a comment

If you encounter a fraudulent buyer on SEO Clerk, you can take the following steps to handle the situation:

1. Gather Evidence: Collect all relevant information and evidence related to the fraudulent activity, including communication with the buyer, transaction details, and any other supporting documentation.

2. Contact SEO Clerk Support: Report the fraudulent buyer to SEO Clerk's support team immediately. Provide them with detailed information about the situation, including the evidence you've gathered. They may be able to assist you in resolving the issue and taking appropriate action against the buyer.

3. Hold Off on Deliverables: If you haven't already delivered the service or product to the buyer, hold off until the situation is resolved. This can help prevent further complications and potential losses on your end.

4. Consider Dispute Resolution: If the fraudulent buyer has already received the service or product but disputes the transaction, engage in the dispute resolution process provided by SEO Clerk. Present your evidence and arguments to support your case.

5. Review Terms of Service: Familiarize yourself with SEO Clerk's terms of service, including their policies on fraudulent activity and dispute resolution. This can help you understand your rights and options in dealing with the situation.

6. Protect Your Account: Take steps to safeguard your SEO Clerk account and any sensitive information associated with it. Change your password regularly and enable any security features offered by the platform.

7. Document Everything: Keep thorough records of all interactions and communications with the fraudulent buyer, as well as any steps you've taken to address the situation. This documentation can be valuable if you need to escalate the issue further or seek assistance from external authorities.

8. Seek Legal Advice if Necessary: If the fraudulent activity involves significant financial loss or legal implications, consider seeking advice from a legal professional who is familiar with online transactions and fraud cases. They can provide guidance on your rights and potential courses of action.

By taking these steps, you can effectively handle a fraudulent buyer on SEO Clerk and mitigate the impact on your business.

Are you sure you want to delete this post?

Check the buyer's stats & profile. If they seem unreasonable then ask staff to intervene.

Are you sure you want to delete this post?