Before few years i added a payoneer card to my seoclerk account that card issued by my friend name. From that time i didn't receive any payment on that payoneer account. And for inactivity that card got blocked by payoneer moderation.
So now i want to remove that payoneer payee id from seoclerk account and want to add my new payoneer card. For this why i contacted with payoneer live chat from my friend's payoneer account and ask them for removing payee id from my seoclerk account. Then they told me they deactivated payoneer payee from my seoclerk account.
After deactive when i tried to add my new payoneer card to my seoclerk account then i faced a problem. Again i contacted with payoneer live chat. And told them that i am facing problem to add new payoneer card. They replayed me - Your payoneer payee id is deactivated but not released.In case if you want to add a new payoneer card to your seoclerk account you have to release your present payoneer card.Then i ask them for releasing it.
When i asked them to release then they ask me - why do you want to release your payee id??
I told them that i want to add my new payoneer account for getting payment from my seoclerk account. They told me that for this reason they are not able to release it. Next day again i contacted with them and told them another reason. Again they told me that they are not able to release it for this reason.
And next week again i contacted with them to release payee id but again they are unable.
Is there anybody in this community who did this process successfully?
Actually which reason should i tell them so that they will release my friend"s payoneer payee id from my seoclerk account?