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I am too much frustrated now a days? Can any one please explain USA rules and regulations in case of social media marketing?
Hi Shubh I don't really understand your question about the laws for the United States of America regarding social media?
I think perhaps you are referring to the changes to the TOS with Facebook? I know that something has been going on there recently but that has nothing to do with the law of a country, that has to do with the specific social media platform as I understand it?
Maybe I have misunderstood your question?
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As an SMM (individual or company) you have to follow the laws of doing that according to your country. As an SMM you will be using the Internet. You will be using social media sites. So you will have to follow the rules and regulations, terms and conditions, that your ISP (Internet Service Provider) stipulates. And you will have to follow the rules and regulations and terms and conditions of the social media site you will be using also. Whether as a personal individual user or as a registered business or on behalf of one as an employee.
Each of those services, the company you own, or work for. Including your ISP, will all have a duty to also abide by the rules, regulations and laws of the country they are operating from too. And it is their responsibility to know them, just as it is yours to know the laws of your country as well. After all, ignorance is not an excuse. If you get caught drink driving, selling controlled drugs, or even of murder. You can't turn round and say you didn't know it wasn't illegal as an excuse and get off with it. You'll still be charged and punished for it.
Likewise, when it comes to being an SMM. You can't do something you knowingly know to be wrong and think you can get away with it. I'm not saying you're trying to. Just saying that it is everyone's responsibility to know the laws, rules and regulations or terms and conditions of whatever service or website you're making use of as an SMM. Just like you should what know the SEOClerks TOS and Guidelines are.
But so when it comes to your country, it probably has laws about doing illegal things like fraud etc. And that can be applied online. It's a bit of a gray area as there hasn't really ever been any SMM's / SMO's that have been in court and charged with anything like that as far as I have am aware or have ever heard of. Sure there's people in court for online fraud of all kinds all the time. But for breaking the law by doing some form of illegal SMM or SMO? I can't ever see that happening let alone how someone could brake a law doing it anyway.
That said, there are a number of authority bodies and regulatory systems and acts in place by them that SMM's/SMO's must follow and adhere to when performing their services and work to people. Such as the COPPA act, CAN-SPAM and Copyright Statute. FINRAA, HIPAA and the FTC commission. You can find them all online by searching for "US rules and regulations social media marketing".
Obviously do the same search but put your country first for your country too. Chances are if there are acts and statutes on it then it will show up somewhere online by now as these are usually official documents posted to those official authorities sites.
One of my current order cancelled BY STAFF. And this is the reason which provide
Thanks for contacting support. Yes this is correct, purposeful negative marketing in this way is illegal within the US.
I am living in India and how would i know USA law. Can you please explain?
I see. And so the plot thickens? Well that's the thing like I said. You can't claim ignorance as an excuse. Just because you live in India, it doesn't mean you shouldn't know about the laws in the US if you are going to be working in the US. In fact, if you travel to the US (whether to work, live or vacate) (or any country) you will have to know what the laws in those country are and abide by them. Saying you just got off the airplane isn't going to get you off if you steal a car and go all GTA across the 51 states. Anyway, it sounds like you was doing some kind of shady bh marketing or possibly even spamming of some kind. And that's just illegal in every country anyway so you should have really already known this. Or you should have checked it out first before you done it that would have been the smart thing to do. Hopefully you've learned a valuable life lesson. Just look at it getting off lightly if all they done was canceled your order!
Considering the fact that you are using a platform based in US, then yes US marketing rules are applying. Can you tell us more about your order? What service are you talking about and why the buyer was not satisfied?
Did he tried to talk to you before "calling" the support staff? I know for a fact that if your provided service report / job is not in any violation with the terms of service, the support will not cancel the order.
Service is youtube dislike which is not allow. Some buyers buy this service to show their videos natural.
As the support staff member told told you, "purposeful negative marketing" is not allowed. If you read the Terms of Service; paragraphs 40 and 41 you will get the complete picture about what and how you are allowed to post your services on Seoclerks.
This being a service platform established in US and Youtube is also an US company / brand, definitely that's why they remove your service. To be completely honest with you, I had no idea that people wanted this kind of service. I knew about Youtube Likes but not about Dislikes. Heh, i'm getting old....
Some time we need negative marketing also. This is not possible to explain everyone. For ex- If a buyer have 5000 likes on video and 3-10 dislikes. It looks fake. Therefore some buyers buy.
I have to admit this is the first time I hear that people need "negative" marketing, what's the guarantee that those buyers are buying that type of service for their videos, what if they are buying dislikes to shutdown/destroy someone else's videos/channel? Because I'm sure that they will do that if this service would be allowed to sell.
Personally I don't agree with that type of service, and keep in mind that SEOClerks support is always fair.
Yes I think this could be a big problem with people buying dislikes for someone else's content.
I wouldn't be comfortable with that type of service being allowed.
What should we do now. There are many seller who sell Social Media services. Is there any other marketplace to sell Social media services. Please help anyone we need a platform where we can sell our services without restrictions. Thank you.
This was interesting as I had no idea that there was actually a demand to buy dislikes, although it makes some sense after all as it is indeed strange to have only likes on a video. However, rules are rules, and since this is not allowed you cannot offer that service. It may seem frustrating but ultimately rules are there for a purpose, and I assume that the main reason is to avoid having people purposely putting a brand in a bad light, just to get an advantage from it as they are rivals or competitors. I suggest you consider offering another kind of service which is allowed by the listing guidelines.
And issue expanded bigger Seoclerks removed all Facebook/Instagram service And they even removed that categories. Big loss to all sellers and honestly for seoclerks too.
I guess there are no specific laws regarding the rules and regulations of social media marketing. We just have to abide with the known ethics like not fooling people or giving false information. When you say social media marketing, the most common for me is the drop shipping where you have a supplier and you promote its products. If you will not scam people then I don’t think you will have an issue.