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Using emojis in emails ot increase conversions



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Using emojis in emails ot increase conversions

People think of emojis and they instantly think of the smiley faces via text messeges or even the poop emoji with the little eyes lol. But they can be used in other places than on your smart phone when talking to friends or family.

Using an emoji shows your emotion, and it's extremely difficult to pick up on the emotions or tone of someone via email or text unless they're using lol, lmao, haha, hehe, etc. at the beginning or end of their posts.

Using an emoji here and there will help show your potential client that you are a nice person and down to earth.

The one thing that I have to express is that you cannot begin to use emojis right off the bat. You need to wait until the potential clients throws in a happy emotion using lol, haha, hehe, etc. or uses their own emoji. The only time it is acceptable to use an emoji with a potential client is if they express they are truly worried about signing up because they've heard bad stories in the past. You can then add in something like "Jane Smith, you have absolutely nothing to worry about. My team and I have been doing this for years and we will treat your Website/Campaign/etc. like it were our own. It will be like you're part of the family Using emojis in emails ot increase conversions " And that's they only time you can do it before them!

The use of emojis will give the potential client the idea that you're not just a cold hearted person at the other end of the email and that you care. This will increase your conversions because they will trust you a bit more and in turn are more willing to sign up Using emojis in emails ot increase conversions

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socialpromot

now a days using emojis in text is very impotent. when we talk to client via email and if they reply with emojis we can easily under stand the satis faction lavel of client. emojis is the one of the best way to exprece emotion.while talking to friend emojis is the best way to under stand the emotion.




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idealmike

Very impotent eh haha. I'm not sure if there is an emoticon for that LOL Using emojis in emails ot increase conversions




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idealmike

Interesting discussion. I remember reading a news article a while back about using xxx's in emails and things. And whether it's acceptable or not for a business to use xxx's in emails when signing off. Well for some business's it is! Take FrankBody.com for example. They are a fairly new company who have a coffee body scrub product that is aimed towards "babes" and in their emails they use lots of xxx's and they call people "babe" a lot and that's perfectly acceptable for a business like that to use them.

Here is a screenshot from an email they sent me once.
Using emojis in emails ot increase conversions
However some companies probably shouldn't call people "Babe" and should use Sir or Madam and the like. Take a company that provides a professional service like freelance services or something along those lines. Even if it was for a client on here. Or your electric or gas provider or mobile operator or ISP or something. You wouldn't say something like "Hi babe, thanks for your order. xxx". People would just be like what on earth lol.

But in some cases, it's definitely okay to use those terms. However, I completely agree that you shouldn't use them unless the recipient is/has used them first already. It's best to remain professional and talk professionally as well. As sometimes using things like "lol" or "LMAO" or "hehe" etc etc can be seen as a little immature when used in a professional business context. Obviously using those in a chat room or something is completely fine and acceptable. After all they are just abbreviations for things like emotions etc. But you should wait before your client or the recipient uses them first before using them. And it really depends on what the mood of the message is. What the context of that message is. And then signing off with a smiley face emoticon expresses emotions to the recipient so they know that you are happy or sad or angry or whatever.

I mean if I was to end this post with this emoticon >Using emojis in emails ot increase conversions

You'd think I was cheesed off! But I wont, I'll end it with this one instead. Using emojis in emails ot increase conversions




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Lynne

Oh my gosh Mike, you have me giggling here. You won't believe it but I got an "I love you" at the end of one of my messages here at SeoClerks with a seller when discussing an order I had placed Using emojis in emails ot increase conversions It was obvious the seller was not English speaking so I decided to assume that this was a language oopsie and that he meant to say something like he appreciates me order.

Back to emoticons... personally I love them and I like to use them. It helps to make sure that my message is interpreted the correct way, the way that I intended it to be understood.




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socialpromot

no actually i mean that using of emojis in text is the perfect way to expess the feeling. suppose we are talking to client and our client is using emojis in text so that we can easily under stand our client feeling.




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idealmike

No yeah I get you! Using emojis in emails ot increase conversions I was just being goofy sorry! No worries at all! You're right! Using emojis in emails ot increase conversions

I guess that's why emoticons were created up in the first place. I guess from the first person that used the double colon with right bracket together to make the first smile. To them that the double colon and left bracket to create the first sad face. Somewhere along the line, someone though that it would be cool if there was an actual little face you could use instead of just the characters and replace those characters with that face. And hence was born the "emoticon". They've been with us since the early 80's though when kids would use them in graffiti on their books, homework and walls. And in the early 90's since the days of IRC and MSN! And they'll probably stay with us and people will still be using them in many years time to come too! Using emojis in emails ot increase conversions




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EliteWriter

I don't quite agree with this. Yes emojis may give an idea of what one is thinking or feeling, but I would rather remain professional and limit their use. A smiley face in a chat conversation is okay, but I would not use it in the site's content or in certain emails for example. Don't get me wrong, there is nothing wrong with emojis and I like using them with friends and with clients that I am regularly communicating with, but when it comes to dealing with someone for the first time it does not seem quite okay for me at least. If the client/prospective client uses an emoticon, I may add one in the next comment/reply/email too but I do not think I will use it first.




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procoder

Agree with you Razz! All companies should start to use emojis in their emails, and I think that there is nothing wrong with that, personally I prefer to read those emails that uses those emojis in the end of page. But also I would say that depends on the companies, because some of them would think that emojis will make them look unprofessional, but that's not true. It's better to see some emojis there, than a lot of annoying text.

A face like this one does not hurt anyone! Using emojis in emails ot increase conversions




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Cristian

Depends a lot on the niche of your company and what exactly are you selling, but overall I don't really care much about the use of emojis in emails both from the seller and the buyer perspective.

Sure I use emojis when I chat with a potential client here on SC via private message but email, well I always have seen emails like very official, even if you already started a conversion going back and forward, it would not be professional enough to start using emojis or things like LOL or LMFAO.




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jaymish2

I absolutely love emojis. I agree that they can be used in a business and negotiation conversation to make the discussion more personal. I think the days of traditional, formal business are over. The more personal a conversation, the more the client trusts you in m opinion. However I think you need to wait until you are on a more friendly base with the client to use emoji. Overall I think that this is a good idea.




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