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My name is Jay Alexander and I have been working with computers / networks since 1992. I am the owner/operator of Liberty PC Repair of Liberty, NC. I thank you for choosing my remote service assistance and would be pleased if you would chose my business to assist you. My commitment is to do more than simply service your computer . I want to be certain that you are completely satisfied and comfortable with your computer service experience. In most cases, all work can be done in a single session. I concentrate my efforts exclusively on residential and small business office computer systems. I pay special attention to detail and personalized service. My promise to you is to make your computer or network service a positive experience. This means building a trusting relationship, speaking in non-technical, easy-to-understand terms, explaining to you exactly what’s wrong, what your options are and the estimated costs. It also means taking whatever extra steps are necessary to make sure you are completely satisfied with our service.